STREAMIX
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Feedback

Report a problem or suggest an improvement

Fill in the template below. The more specific it is, the sooner we can reproduce and fix it. Every report goes into our issue tracker and is checked by the development team.

Please do not enter passwords, sign-in tokens or full server addresses. If we need a test account, we will contact you by email.

01Products and apps

Where the problem happensRequired

Select all that apply.

STREAMIX Server

STREAMIX Player

Shown in the app under Settings → About.

If you selected several apps, list each one.

02Kind of problem

Kind of problemRequired

ImpactRequired

03Reproducing and testing

Does it happen again?Required

Can you help us test it?Required

If you can, we can confirm the problem much faster.

How to reach you, when suits you, where the file can be obtained and so on. Do not write passwords here; we will contact you by email.

04Details

The video container, codec, HDR format and file size, your network, any error code or diagnostics shown in the app.

05Screenshots

ScreenshotsOptional

or drop or paste images here

Up to 5 images, PNG, JPG, WebP or GIF, 10 MB each at most; they are compressed before upload.

    06Contact

    Fill this in if you would like a reply or we may need to ask you something.